Sussex County Public Safety Technology
FAQ

Answers to common questions

Practical information about SCPST services, purchasing, software, and training. Policies and lead times vary by project—contact us for specifics.

General

What does Sussex County Public Safety Technology provide?+

SCPST provides public safety technology solutions including emergency vehicle upfitting, radio and communications support, managed IT services, custom-manufactured accessories, Agency Management Suite software, and public safety training.

Where do you provide services?+

Hands-on services are primarily available in New Jersey and surrounding regions. Online software and product sales through our Shopify storefront are available to customers across the United States where applicable.

Services

How do I request a quote for vehicle upfitting or installation work?+

Use the Request a Quote form and include your agency or company name, vehicle details when applicable, project description, and preferred timeline. Our team will follow up using your preferred contact method.

What information helps with a custom manufacturing request?+

Photos of the equipment and mounting location, manufacturer and model details, approximate dimensions, quantity needed, and a short description of the installation challenge help us evaluate fitment and design options.

Do you offer dealer or upfitter purchasing options?+

Professional installers and resellers interested in volume purchasing or custom product development can submit an inquiry through our Dealer Inquiries page.

Products

Where can I purchase SCPST products?+

Products are sold through our online store at shop.scpublicsafety.net. Product availability, pricing, cart, and checkout are managed in Shopify.

Are product mounts guaranteed to fit my equipment?+

Fitment depends on the specific product, equipment, vehicle, and installation. Manufacturer names are used to describe compatibility where applicable and do not imply affiliation or endorsement. Review product details carefully and contact us with questions before ordering.

Software

What is the Agency Management Suite?+

Agency Management Suite is SCPST’s cloud-based platform designed to help public safety organizations consolidate administrative and operational processes such as personnel records, fleet information, certifications, scheduling, and related workflows.

How do I get started with Agency Management Suite?+

You can create an account at portal.scpublicsafety.net/signup or request information through our contact form for agency onboarding questions.

Training

How do I register for training or request a group class?+

Visit training.scpublicsafety.net to explore available training options, or contact us to coordinate group and organizational training requests.

Still have questions?

Reach out with your agency details and project context—we’re happy to help clarify options.